Return Policy

30-Day Money-Back Guarantee

We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of delivery for a refund or exchange.

Eligibility for Returns

✅ Item must be in original condition (unused, undamaged, with all accessories).
✅ Return request must be made within 30 days of receiving your order.
✅ Proof of purchase (order number or receipt) is required.

🚫 Non-Returnable Items:

Gift cards & digital products
Items marked as Final Sale
Used or damaged items (unless defective upon arrival)

How to Start a Return

1️⃣ Contact Us – Email shop.info.viron@gmail.com with your order number and reason for return.
2️⃣ Get Approval – We’ll provide return instructions and a return address.
3️⃣ Ship the Item – Send it back using a trackable shipping method.

💡 Tip: Keep your tracking number for reference!

Refunds & Processing Time

Once we receive your return, we’ll inspect it and process your refund within 5-7 business days.
Refunds will be issued to your original payment method.
Shipping costs are non-refundable (unless due to a defective or incorrect item).

Exchanges & Replacements

Need a different item or received a damaged product? Contact us at shop.info.viron@gmail.com, and we’ll arrange a replacement at no extra cost.

Late or Missing Refunds

If you haven’t received a refund yet:
✔ Check your bank account and payment method.
✔ Contact your bank—some processing times may take a few days.
✔ If there’s still an issue, email us at shop.info.viron@gmail.com for assistance.

Need Help?

For any return-related questions, reach out to us at shop.info.viron@gmail.com . Our team is happy to assist!